Warranty Claim process:
Expedition Outdoors requires the information below to fulfill with your warranty needs. Please click here to submit a warranty claim or you can email: firstname.lastname@example.org with the subject line “Warranty Request.” All warranty request emails must include:
- Proof of purchase
- Image(s) of your product showing the issue(s)
- Shipping address for US or Canada only
- A description of how you were using the product at the time the issue occurred.
Customer Care will reply to your email with more questions or a confirmation stating that the warranty request has been fulfilled.
All conditions below must be met for warranty to be valid:
- Only purchases from Expedition Outdoors authorized retailers will be valid.
- Product was used as intended
- Provide proof of purchase
- Provide picture or video of defect